Privacy Policy

This Privacy Policy describes how Adyaya Solutions Private Limited (“we”, “us”, “our”) processes personal and business information in connection with NEXOS, a SaaS operating system for India’s logistics ecosystem, and this public website.

Legal entity: Adyaya Solutions Private Limited
Product / brand: NEXOS
Contact: manoj@nexos.co.in

Information we may collect

Depending on how you interact with NEXOS or this website, we may collect:

• Account details such as name, role, login identifiers, and authentication or security data
• Business details such as company name, operating model, branches, shipment volumes, and onboarding information
• Contact details such as email address, phone number, and city or operating base
• Usage data such as pages viewed, feature usage, device or browser information, and log data
• Support communications including demo requests, pilot enquiries, billing or admin messages, and privacy or legal requests
• Operational logistics data where applicable, such as shipment, tracking, POD, COD, billing, or exception data entered into or processed through the platform

How we use information

We process information for purposes including:

• Providing and operating the NEXOS SaaS platform and related services
• Scheduling demos, conducting fitment reviews, onboarding, and pilot participation
• Customer support, product communication, billing and admin communication, and account management
• Security, fraud prevention, audit, troubleshooting, and service reliability
• Product improvement, analytics, and understanding how the platform and website are used
• Legal compliance and responding to lawful requests

Lawful processing and consent

We process information where permitted under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and related rules, as applicable. Processing may be based on consent where required, contractual necessity, legitimate interests in operating and improving NEXOS, or compliance with legal obligations. Where consent is the basis, you may withdraw consent for future processing by contacting us, subject to legal or contractual limits.

Cookies and similar technologies

This website may use cookies or similar technologies for basic operation, security, preference storage, analytics, or improvement. You can control cookies through your browser settings. Blocking some cookies may affect website functionality.

Sharing of information

We do not sell personal or business contact data. We may share information with service providers who support hosting, infrastructure, communication, analytics, payment processing, or product operations, and with advisers or authorities where required by law, regulation, court order, or to protect rights, safety, and security.

Data retention

We retain information for as long as reasonably necessary to provide services, maintain security and audit records, meet legal or regulatory requirements, resolve disputes, and enforce agreements. Retention periods may vary by data type and context.

Your choices and requests

Subject to applicable law, you may contact us to request correction, access, or deletion of personal information you have provided, or to raise privacy-related questions. We will respond within a reasonable period and may need to verify your identity or authority before acting on a request.

Privacy requests: manoj@nexos.co.in

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Governing context: India
Last updated: June 2026